Privacy Policy

HIPs Provider Limited Website Privacy Policy for www.advantagehips.co.uk / www.hipsprovider.co.uk

Your confidentiality and privacy
We, HIPs Provider Limited trading as Advantage HIPs take privacy seriously and comply with our obligations under the Data Protection Act 1998.

By using, and submitting your personal information to, this website, you are confirming that you have read and understood HIPs Provider Ltd Privacy Policy and are agreeing to the uses of your personal information described in it.

Our Terms and Conditions can be found on site.

Information collected from you
If you register as a Service Provider or for Software we will collect personal details such as name, address, telephone number, and e-mail address. For visitors to this site we will also log the user's IP address and session information such as the duration of the visit to the site and the type of web browser used.

How we use this information
We use the information you give us (and any which we collect by other means) to provide our services to you, including provision of service relating to the production of Home Information Packs and:

• to send you news and information about our services.
• to confirm your registration.
• to help formulate our marketing and business strategy for example, to ask your views on how we can improve our products and services, and for analysing and researching our business, customers and products.
• to gather information about website usage to enhance the services we provide in the future by tailoring the site to meet your needs.

How we disclose your information
We may disclose your information as follows:

• to any agents, contractors and advisors that we engage in providing our services and running our business, but on the understanding they will keep it private.
• to those from whom you are seeking credit to assess your eligibility for credit products offered on our websites.
• to assist law enforcement agencies investigating criminal offences.
• to organisations we engage to carry out market research and other research/analysis on our behalf.
• if HIPs Provider Ltd or any part of its business is sold to or integrated with another business, to the new owners (and their professional advisers on the transaction) to be used by the new owners and their group of companies in the same ways as set out in this Privacy Policy, including to continue providing you with the same services and marketing information services that we do. Such disclosures may take place prior to completion of any business sale on the basis that the recipients will maintain confidentiality and only use the information provided for the purposes of assessing the assets and liabilities of HIPs Provider Ltd for the purposes of the transaction.

Keeping you informed
We may contact you about new services and products which may be of interest to you by post, email, telephone, text, voicemail and other messaging services using the contact details we obtain from you or others, or which you update us with in your dealings with us. When you submit your personal details (for example when registering with us) you will be indicating your agreement to us using your information to contact you as described unless you have indicated your objection by ticking the box provided when you submit your information.

Cookies
Cookies are pieces of data that a website can send to your browser which may then be stored on your system. They enable the sender to identify, authenticate and maintain information about the way visitors use the website. We use cookies to retain information for the duration of your visit so you can conveniently move between pages on our website. Cookies enable us to make your use of this website easier and bring you enhanced website functions and services. You can disable cookies. The "help" button on the menu bar of most browsers will tell you how to do this or how to have your browser automatically notify you when you receive a cookie so that you can decide whether to accept it. However if you disable cookies your visit may not enjoy all the above benefits.

How we keep information secure
We are committed to ensuring appropriate security for your personal information as required by the Data Protection Act 1998. Although absolute security cannot be guaranteed, HIPs Provider Ltd has measures in place to protect your personal information.

Other websites
This Privacy Policy only applies to information relating to the websites maintained at www.hipsprovider.co.uk / www.advantagehips.co.uk so please read the privacy policy of any other websites linked from this site. HIPs Provider Ltd is not responsible for the contents or reliability of the linked websites and does not necessarily endorse them in any way. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Overseas data transfers
If we transfer personal data to countries, or administer our services through countries whose data protection laws are not as extensive as those in the European Union, we will keep control of the information or require anyone we pass it to, to treat it to appropriate standards.

Accessing your personal information
Subject to some exceptions, you have a right upon written request and payment of a fee, to have a copy of any of your personal information we hold. Please contact us at james@advantagehips.co.uk for further information.

Changing your details
Please contact us at james@advantagehips.co.uk with any changes to your personal details or if you have any comments or queries on this Privacy Policy.